Privacy Policy – Brothers Auto Care

Effective Date: May 19, 2026

Welcome to Brothers Auto Care. Your privacy is important to us, and we are committed to protecting your personal information in accordance with applicable South African privacy laws.

1. Information We Collect

We may collect the following information when you use our website or contact us:

• Full name
• Phone number
• Email address
• Vehicle details
• Billing or delivery information
• WhatsApp communication details
• Any information submitted through contact forms or quotations

2. How We Use Your Information

We use your information to:

• Provide vehicle repair and auto parts services
• Process quotations and customer inquiries
• Improve customer support
• Arrange deliveries and appointments
• Send service updates and promotional offers
• Improve our website and services

3. Protection of Your Information

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers such as courier companies, payment providers, or technical support services when necessary to complete your order or service.

5. Cookies and Website Usage

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

You may disable cookies in your browser settings if preferred.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

7. Customer Communication

By contacting us through our website, WhatsApp, email, or phone, you consent to us responding to your inquiries and providing service-related communication.

8. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information where applicable

To make a privacy-related request, please contact us directly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.